Common Virus Symptoms:
Are you blocked out of your Windows programs or unable to access the Internet? Does your computer frequently restart or stop responding? Do you click on one search result and get re-directed to a different page? Do you have an "automatic" virus scan coming up on your computer telling you that you need to purchase a lifetime subscription? These are just a few of the common computer virus symptoms.
Virus Removal Is Our Specialty:
More than 90% of our calls are for Virus or Spyware removal services. Each time we discover a new popular virus we perform a full analysis of the threat and develop our own solution. During our removal services we do not simply run a scan and hope it is cleaned. We use a combination of a quick scan along with manual removal. This means that a technician will look at each and every file running on your computer and research it to ensure that the file is valid.
Rogue Antivirus Programs:
This is the new type of virus that is floating around the Internet. It is a fake program that tries to make it look like an antivirus program scanning your computer and will always comes up with several severe infections. Everything that gets detected is actually fake, and is only a tactic used to scare you. The goal of this virus is to make you think it is helping you find Viruses and will request that you purchase the full version of the program for cleaning. However, it is this program itself that is the only virus running. Purchasing the software does nothing, and will still leave you with the virus. After making the payment, there is no way to contact the company. We suggest that you contact your credit card company immediately and file a billing dispute for a refund.
How Can We Help?
Our technicians clean viruses and learn about new threats on a daily basis. We will go through your entire computer to ensure that by the time our service is complete you are 100% virus free.